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Business process re-engineering


Blue balls falling at the London Stock Exchange

Our customers benefit from increased efficiency, increased productivity, increased product / service quality, lower costs and the improved satisfaction of their customers all as a result of Mott MacDonald’s approach to Business Process Re-engineering (BPR).

“successful businesses need to constantly evolve to match the changes taking place in their environment”

BPR is performed to achieve dramatic performance improvements to address the changing requirements of a business. It includes the examination and redesign of four key components of a business - culture, organisation, processes and technology.

BPR is driven by the business environment and business strategy and involves the analysis and redesign of:

  • processes and management systems
  • policies
  • organisational structures
  • job definitions
  • beliefs and behaviours
Information and Communications Technology (ICT) can be a key enabler in the BPR process, as it provides new and innovative design possibilities.

Successful businesses regularly use BPR to continually improve their performance. However, inefficient business design, poor financial performance, a need to reduce costs, obsolete working practices, obsolete technology, competitive pressure, poor customer satisfaction, poor product / service quality and emerging market opportunities could also present a strong case for BPR.

Click here to see what we offer for business process re-engineering.


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